Delivery

The Manor Gift Shop Cambridge -  Delivery

Posting

The standard UK delivery charge is calculated at checkout , we use Royal Mail.
If you spend over £30.00, UK delivery is free of charge. 

You can also collect from our shop in Cambridge, or if it’s really urgent please call us before 12 noon and we may be able to deliver it to you the same day within 10 miles of Cambridge for a small charge, or we could deliver it straight to the recipient, again  if within 10 miles of Cambridge ,delivery charge applies. Call us for more information - 01223 263048

At the moment we are not shipping internationally!  But if you are overseas and would love one or some of our rather lovely gifts, please do send us an email of what products you would like to order and we will see what we can do.

All items are delivered by Royal Mail.

Once your order is received, we aim to pick and pack it within 48 hours.

A confirmation email will be sent out once your order is dispatched.

If you wish to cancel

If you wish to cancel your order before we have shipped it, please urgently call the shop on 01223 263048 as this will give you the most immediate response and we may be able to stop your order in its tracks.

 

Our returns Policy

We pack all the gifts ourselves so we can then ensure that they are packed with great care and attention. We really hope you are happy with your purchase, but if you are not, or an item has arrived damaged, or you have simply changed your mind, please return your unused, unopened item to us within 14 days from dispatch for a refund. Please ensure your dispatch note is enclosed.

Please return your item by a tracked postal service for your peace of mind.

As we cannot be held responsible for any retuning parcels that go missing.

Please email hello@themanorgiftshop.co.uk to make us aware that we should be expecting your parcel.

Your refund will be processed upon receipt. We will email you to confirm the refund has been made

Unfortunately we cannot offer refunds on perishable items such as food.

Privacy

We will not share your details with third parties. Your telephone number will only be used if we need to contact you regarding your order. We may email you from time to time with special offers, updates and new collections and products.

Terms & Conditions
Please email hello@themanorgiftshop.co.uk for full privacy policy